With more than 3,500 students enrolled in the Keuka-China program, there is a lot to coordinate from a registrar/operations standpoint.
That’s where Jan Enos, coordinator of Keuka China Student Services Operations, comes in.
“I’m responsible for the student’s record from start to finish including admission applications, course registrations, grades, transfer credit, academic evaluations, graduation audits/clearance, transcripts and diplomas,” said Enos. “All of the new student records are shipped to me in the fall from China, and in the spring I [am responsible for] getting all the graduation diplomas and transcripts to China.
“Everything else is handled electronically via e-mail,” said Enos, who “is in constant communication” with the program director in Taiwan, where the program is headquartered. There is a second office in Xiamen, China; the staff there coordinates with the Keuka instructors and serve as liaisons to the four partner campuses.
“I rarely communicate directly with students, and only occasionally with the partner campuses,” said Enos. “Most of the students’ needs are addressed on campus or out of the Xiamen office.”
As the only full-time College employee “dedicated solely to China,” Enos also coordinates office operations with Associate Vice President in the Center for Professional Studies and International Programs Gary Smith and Provost and Vice President for Academic Affairs Ginny Coombs.
“This includes devising/updating program policies and procedures, coordinating with the overseas faculty, and reviewing students’ academic progress,” said Enos. “I track the statistical data for the program and work with the business office to provide invoicing details.
“[It’s] lots of variety with an international flair—I like what I do.”